Shipping policy

Delivery & Shipping Policy

Durham Surplus offers fast and convenient local delivery and shipping throughout the Greater Toronto Area (GTA).

Processing & Delivery Times

Most local deliveries are completed within 2–3 business days after the order has been processed.
Orders requiring shipping are generally processed within 1–3 business days.
Delivery and shipping times are estimates and may vary due to order volume, traffic, weather conditions, carrier delays, or other circumstances outside our reasonable control.

Delivery Information

Customers are responsible for providing complete and accurate delivery information when placing an order. Incorrect or incomplete information may result in delivery delays.

For larger items, someone may be required to be available at the delivery location to receive the order. We may contact you before delivery when necessary to coordinate delivery arrangements.